What are the system requirements for using Connected-Series Robots with the Neato app?

This information is related to:

• Botvac D3 Connected
• Botvac D4 Connected
• Botvac D5 Connected
• Botvac D6 Connected
• Botvac D7 Connected

 

Internet Connection

 

• An Internet connection is required to run the robot in connected mode.
• An Internet connection is required to use the Neato app.
• Basic high internet connection speeds.
  
  

Router / Extenders

 

• Neato Botvac Connected-Series robots work with 2.4GHz networks
• Neato Botvac D7 Connected robots are also compatible with 5GHz Wi-Fi networks.
  
  

Devices Supported

 

 Apple

• Supported Software:
  • iOS 10.2 or newer
    
    
• Supported Hardware:
  • Apple iPhone 5 and newer
  • Apple iPad4 and newer
  • Apple iPod Touch 6th gen
  • Apple iPad Minis and newer
  • Note: Neato app is not optimized for tablets

 

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Android 

• Supported Software:
  • Android 4.1 and newer
    
    
• Supported Hardware:
  • Xlarge screens (at least 960dp x 720dp)
  • Large screens (at least 640dp x 480dp)
  • Normal screens (at least 470dp x 320dp)
    
    
• Not Supported:
  • Small screens at or lower than (426dp x 320dp) or lower
    
    

Network Security

 

• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
  
  
• WEP EAP (Enterprise Authentication Protocol) are not supported

 

Wi-Fi Channels

 

• For 2.4 GHz networks (Botvac D3 - D7 Connected)
• For 5 GHz networks Botvac D7 Connected