Please be sure that the latest version of the Neato app is installed on your connected smart device. Click here for app details
This information is related to:
- Botvac D3 Connected
- Botvac D4 Connected
- Botvac D5 Connected
- Botvac D6 Connected
- Botvac D7 Connected
- Launch the Neato app
- Tap on the Robot selector icon in the upper right-hand corner
- On the following screen locate the “ROBOT SETTINGS” section, then tap the “Robot Info” option.
- On the following screen locate the “ROBOT SETTINGS” section, then tap the “Robot Info” option.
- On the ROBOT INFO screen locate the “Software Version” field to get the installed version.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.