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Using Your Neato Robot with Neato Chatbot for Facebook

What Neato robot vacuums does Neato Chatbot for Facebook work with?

  • Neato D3
  • Neato D4
  • Neato D5
  • Neato D6
  • Neato D7


Which countries are Neato Chatbot for Facebook available?

The Neato Chatbot for Facebook is available worldwide wherever Facebook and Messenger apps are available.


What languages are supported by Neato Chatbot for Facebook?

Only English language is supported right now. You can use the English commands to control your Neato robots.


Where can I find the Neato Chatbot for Facebook?

Messenger link:


Messenger code:



How do I setup Neato Chatbot for Facebook to work with my Neato robot?

  1. Access the Messenger link or Messenger code for Neato Chatbot
  2. Click “Get Started”
  3. Log In to your Neato account 
  • If you do not have a Neato account, download the Neato app from the Apple App Store or Google Play, create an account and add your Neato robot to your Neato account.
  • Once your Neato robot is linked to your Neato account, you can use Neato Chatbot to control your Neato robot.


What can I do with Neato Chatbot to control my Neato robot?

You can ask Neato Chatbot the following commands. Some sample chat messages are shown for each command.


To start cleaning:

  • Start
  • Start cleaning
  • Start robot


To stop cleaning:

  • Stop
  • Stop cleaning
  • Stop robot


To pause cleaning:

  • Pause
  • Pause cleaning
  • Pause robot


To resume cleaning:

  • Resume
  • Resume cleaning
  • Restart robot


To show a list of robots:

  • Robots
  • Show my robots
  • How many robots do I have?


To show robot status and battery level:

  • Status
  • Robot state
  • How is my robot?


To find your robot:

  • Find
  • Find my robot
  • Locate my robot


To schedule your robot:

  • Set schedule every Monday at 5pm
  • Schedule cleaning every weekend at half past five
  • Set schedule every day at noon


To know the robot schedule:

  • My robot schedule
  • Show me the schedule
  • Tell me the cleaning schedule


To enable schedule on your robot:

  • Enable schedule
  • Activate the cleaning schedule


To disable schedule on your robot:

  • Disable schedule
  • Turn the cleaning schedule off


To send your robot to base:

  • Dock
  • Return
  • Go home



  • Help
  • What can I do?
  • How does this work?



  • Shop
  • Buy
  • Where can I order supplies?


Contact Support

  • Support
  • Customer service
  • Customer support


Can I ask the Neato Chatbot to set the robot schedule?

Yes, you can now use Neato Chatbot to set robot schedule. For example, you can type the command:

  • Set schedule every Wednesday at 10am


Can I ask the Neato Chatbot to command my robot to return to base?

Yes, you can now use Neato Chatbot to ask the robot to return to base. For example, you can type the command:

  • Return to base

Get the most from your Neato robot with smart integrations with partner devices and services.


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