You need to exchange a part of your Neato robot because it is spent or it has been damaged.
Topic(s): brush | battery | filter | repair
Robot Model(s): all robots
All Genuine Neato Accessories can be bought from our online Accessory Store.
Use only Genuine Neato Accessories
When shopping for Neato robot accessories be sure to look for Genuine Neato Accessories. Using parts that are not Genuine could damage your Neato robot and void your warranty.
In addition, these items could present compatibility and reliability issues, and may not work or fit as expected with your robot.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.