Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

Neato Support

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Where can I buy Genuine Neato Accessories?

You can buy Genuine Neato Accessories from one of our partners:

XV Series Accessories
Botvac Series Accessories
Botvac D Series Accessories
Botvac Connected Series Accessories

Genuine Neato Accessories
When shopping for Neato robot accessories be sure to look for Genuine Neato Accessories. Using parts that are not Genuine could damage your Neato robot and void your warranty.

In addition, these items could present compatibility and reliability issues, and may not work or fit as expected with your robot.

Look for the Genuine badge (below) when purchasing accessories for your Neato robot.

Neato Genuine Accessories

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