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Please press OKAY to continue. Battery issue (0002)

What the screen says What it means What to do
Please
press OKAY
to continue.
Battery issue
(0002)
The robot has a power connection issue. Press OK

1. Make sure your robot ON/OFF switch is ON.

  • Open the dirt bin
  • Push the switch DOWN to ON to connect the battery,
  • Replace the dirt bin.

2. Charge the robot on the charge base until the light turns solid green. We recommend you charge the batteries overnight.

3. Start the robot.

If issue persists, please click on chat icon for assistance, or visit our Customer Care contact page for more options.

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