Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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During robot software update, there was a missing or corrupted file. Please press and hold the Home Button for 15 seconds. If issue persists please click on the chat icon or go to the contact us page for more options.
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