Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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Using Botvac Connected, the Start & Stop Buttons, and LED lights

We recommend that you connect your robot and use the Neato app to get full access to all features and operate your robot with the easy to use interface of the app.

You may also want to start a cleaning with the Start Button on the robot.

Botvac Connected Start Button & LEDs

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