This article applies to the following:
We recommend that you connect your robot and use the Neato app to get full access to all features and operate your robot with the easy to use interface of the app.
You may also want to start a cleaning using the Start Button on the robot. Just press the Start Button and your neato robot vacuum begins cleaning automatically. See how the Start Button and LEDs work below:
|Start Cleaning||Press Start Button 1x for house cleaning
Press Start Button 2x for spot cleaning
|Pause/Resume Cleaning||Press Start Button during cleaning to pause robot.
Press Start Button again to resume cleaning.
|LED pulses during pause|
|Cancel Cleaning||Press & hold start button for 5 seconds||Robot & LEDs turn off & robot plays a tone.|
|Robot Is:||LED Color||What it Means|
|Cleaning||Solid Green||Battery level is normal|
|Solid Amber||Battery level is low. Battery must be charged before a new cleaning can be started|
|Charging||Pulsing Green||Battery is charging and robot can start cleaning|
|Pulsing Amber||Robot is fast-charging the battery and must complete before cleaning can start|
During Pairing Mode, the INFO LED has the following specific behavior until the robot is paired:
|LED Color||What it Means|
|Slow Blinking Blue||Robot is in Pairing Mode|
|Fast Blinking Blue||Pairing to Neato app/account|
|Solid Blue||Pairing successful (shows for 5 seconds)|
|Solid Red||Pairing unsuccessful (shows for 5 seconds)|
What if you are not connected to the APP and you have a Red Led light? Please perform the following troubleshooting:
- Clean your brush by taking off your Brush guard and checking for debris in the brush or end caps.
- Check for objects or items that might be stuck in your brush or wheels.
- Check for objects obstructing your robots path.
- Check bumper that the bumper is free and clicks when pressed.
- Empty your Dustbin and make sure the filter pushed all the way in.
Still having problems? If the above has not answered your question, please contact one of our customer support agents. Click the blue chat icon, or visit our Customer Care Contact page for more options.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.