This information is related to:
- Botvac D5 Connected
- Botvac D6 Connected
- Botvac D7 Connected
If you cannot find your robot in your home, you can use the Find Me feature to help you find it. Click on your robot icon on the Neato app dashboard. The robot will start beeping for 5 seconds so that you can “follow the sound” to eventually find your robot. Press the icon again and again until you locate your robot in your home. Feature is available on specific models of connected robots.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.