Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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What is the best way to carry Neato Robots?

Use the handle located on the top of the robot to pick it up: grab the robot by the handle to lift it, and take it to any room you want to clean.

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