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Sometimes my Neato Robot shakes from left to right. Is something wrong?


This article applies to the following:

  • D3
  • D4
  • D5
  • D6
  • D7



If the robot starts shaking while cleaning pause the cleaning cycle to see if the bumper is stuck. Press the bumper on all sides until it moves freely and you hear a clicking noise, this means it’s not stuck.

Resume cleaning or start a new cleaning cycle and make sure the behavior has stopped.



Still having problems? If the above has not solved the issue, please contact one of our customer support agents. Click the blue chat icon, or visit our Customer Care Contact page for more options.







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