When your robot goes about its cleaning and runs low on battery power, it attempts to return to its charge base. Sometimes the robot gets near its base but can’t quite make it all the way back and sometimes it gets lost and can’t find it. If your robot doesn’t get back to base, we recommend you try relocating your charge base as described in this support article.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.