Due to Hurricane Ophelia, our Customer Care team is closing early today. You can still email our team and will get back to you within the next two business days.  Thank you.
Neato Support

We're here to help.

  Back

What floor surfaces can Neato vacuum?

Your Neato robot can clean all floor types including carpet, tile, laminate and hardwood floors. Neato will have difficulty with thick shag rugs or carpet – we recommend that carpet and rug fibers be 15mm / 0.6 in or less. Neato may also have trouble with carpet made of synthetic fiber, even if it is 15mm/ 0.6 in or less.

Was this article helpful?

  Back