Due to Hurricane Ophelia, our Customer Care team is closing early today. You can still email our team and will get back to you within the next two business days.  Thank you.
Neato Support

We're here to help.


How should I clean my Neato filter?

It depends on the environment that your Neato cleans. For environments with a lot of dust or pet hair, more frequent cleaning is necessary. A general rule is that you should clean your Neato filters on a regular basis and replace them every 1-2 months. After every cleaning, empty your dirt bin and tap your filter against the side of a garbage receptacle to release the dirt and debris from the filter. After every few cleanings, you may want to use a handvac to remove the dirt from the filter. Do not clean the filter with water or soap.

Was this article helpful?