Due to Hurricane Ophelia, our Customer Care team is closing early today. You can still email our team and will get back to you within the next two business days.  Thank you.
Neato Support

We're here to help.

  Back

What if the Neato Robot accidentally comes off the charging base?

If accidentally knocked off of its charge base the robot will try to reconnect. If it doesn’t make a successful connection, place it on its charge base.

Was this article helpful?

  Back