To find the version of software your robot is running:
Connected Robots with the Neato App:
- Log into the Neato app
- Select your robot
- Select settings (gear icon)
- Select Robot Info
Software version is only available if your robot is currently on and connected to the Neato app.
Older Neato Robots with an LCD Screen on top
- Select the MENU button on the LCD screen
- Select “Support”
- Select “Show Revisions”
- The software version is the number after “SW” on the screen
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.