Due to Hurricane Ophelia, our Customer Care team is closing early today. You can still email our team and will get back to you within the next two business days.  Thank you.
Neato Support

We're here to help.


The Neato Robot sometimes takes a different path when cleaning my floors.

Every time your Neato robot vacuum heads out to clean it scans the room and plots a course. This keeps the robot aware of the environment and any changes in layout or placement to make sure its still cleaning on an efficient path every time.

Was this article helpful?