Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

Neato Support

We're here to help.

  Back

The Neato Robot sometimes takes a different path when cleaning my floors.

Every time your Neato robot vacuum heads out to clean it scans the room and plots a course. This keeps the robot aware of the environment and any changes in layout or placement to make sure its still cleaning on an efficient path every time.

Was this article helpful?

  Back