Neato Support

We're here to help.

  Back

Please open my dirt bin & push switch DOWN to ON. (0008, 0009, 8015, 8016)

What the screen says What it means What to do
Please open my dirt bin
& push switch DOWN to ON.
(0008, 0009, 8015, 8016)
The robot has a power connection issue or the battery needs to be replaced. If your battery is approximately 6 months old, please replace the battery. Press SELECT Button.
  1. Make sure your robot ON/OFF switch is ON. Open the dirt bin. Push the switch DOWN to ON to connect the battery. Replace the dirt bin.
  2. Charge the robot on the charge base until the LEDs turn solid white (Botvac Connected robots) or solid green (XV, Botvac, Botvac D Series robots).
  3. Start the robot.

If issue persists, we recommend replacing the battery with a genuine Neato battery.

After replacing the battery, use the New Battery command in the menu. (battery calibration is not required for Botvac Connected robots) Battery calibration procedure for XV, Botvac, Botvac D Series robots.

Was this article helpful?

  Back