In the Neato App, the default cleaning mode is a House Clean. When initiating a cleaning with this option enabled (Default is On) your robot will clean the entire space on a single floor of your house.
When you start a cleaning with the Neato App, Neato comes off its charge base and scans the area.
- If the area is less than about 15’x15’ Neato does a boundary cleaning of the area and then cleans the interior using a back and forth straight-line pattern.
- If the area is larger than 15’x15’, Neato will create a virtual room that is about 15’x15” and do a boundary cleaning and then clean the interior of the virtual room using a back and forth straight-line pattern. It then moves on to vacuum the next virtual room. Depending on the size and configuration of the room, it may or may not finish one room before moving to the next. It will continue to clean in "segments" until the job is finished, keeping track of where it has and has not cleaned, using it's sophisticated BotVision™ technology.
If Neato runs down its battery before finishing the job, it will navigate back to the charge base, wiggle up to it and recharge. Once re-charged, Neato will go back out to where it left off and resume cleaning until the job is finished. Botvac Connected robots utilize boost charging to charge only up to the required amount based on your floor plan to complete the cleaning job in as quick a time as possible.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.