Due to Hurricane Ophelia, our Customer Care team is closing early today. You can still email our team and will get back to you within the next two business days.  Thank you.
Neato Support

We're here to help.

  Back

Please contact Customer Support. (0003, 9000-9026, 10000)

What the screen says What it means What to do
Please contact
Customer Support.
(0003, 9000-9026, 10000)
The robot has an internal error. Please press and hold the Home Button for 15 seconds. If issue persists, please click on Chat icon for assistance, or visit our Customer Care contact page for more options.
Was this article helpful?

  Back