This information is applicable to:
Botvac D3 Connected
Botvac D4 Connected
Botvac D5 Connected
Botvac D6 Connected
Botvac D7 Connected
When Extra Care Navigation is turned ON, your Neato robot will vacuum your floors while making sure the robot doesn’t get as close to delicate furniture / objects. The robot allows for a larger buffer around furniture to minimize bumping into objects. With Extra Care Navigation enabled the Neato robot will also avoid tight spaces so the robot does not get stuck (example: avoids getting between chair legs where there is no room to navigate). Access this feature using the Neato app. On the home screen tap on Options, then you will be able to turn on Extra Care Navigation.
Note: Extra Care Navigation can only be used on individual cleanings and cannot be used on scheduled cleanings.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.