Our Customer Care team is closing early on Friday July 28th at 5 pm EST(2 pm PST). You can still email our team and will get back to you within the next two business days.  Thank you.
Neato Support

We're here to help.


What if furniture is moved, or a person walks into the room while the Neato Robot is cleaning?

Neato’s BotVision navigation system is constantly scanning and mapping changes in the environment and can make adjustments such as if a person or pet walks into the room while it is cleaning. The robot’s navigation can be affected if you rearrange furniture or open and close doors during a cleaning cycle.

Was this article helpful?