Neato Support

We're here to help.

  Back

Please put my Dirt Bin back in.

 


What the screen says

Please put my dirt bin back in.


What it means

The dirt bin cannot be detected.


What to do

Make sure the dirt bin is in the robot and properly seated in position. The top of the dirt bin should be level with  the top of the robot if inserted correctly.

If the issue does not go away, locate the sensor and rapidly press the sensor 10 times. This will loosen the sensor and allow it to function properly.

To locate the dirt bin sensor, first remove the dirt bin. The sensor is a small black rubber dot which is located next to the latch on the robot. 

If issue persists, please click on Chat icon for assistance, or visit our Customer Care contact page for more options.

Was this article helpful?

  Back