Due to Hurricane Ophelia, our Customer Care team is closing early today. You can still email our team and will get back to you within the next two business days.  Thank you.
Neato Support

We're here to help.

  Back

My Right Wheel is stuck. Please free it from debris.

What the screen says What it means What to do
My Right
Wheel
is stuck.
Please free
it from
debris.
The right wheel is stuck and the robot is experiencing mobility problems. Make sure the wheel does not have debris wrapped around it.If issue persists, please click on chat icon for assistance, or visit our Customer Care contact page for more options.
Was this article helpful?

  Back