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I can’t charge. Try moving the base station to a new location.

What the screen says What it means What to do
I can’t
charge.
Try moving the
base station
to a new
location.
The robot is having difficulty getting to or locating the charge base and cannot recharge. Move the charge base to another location in an open area with 3’/30cm on either side. Make sure no curtains or doorways are within 3 feet of the charge base. Push robot up to charge base to recharge.If issue persists, please click on chat icon for assistance, or visit our Customer Care contact page for more options.
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