Neato Support

We're here to help.


Where should I locate the Neato Robot’s charge base?


Place the charge base against a wall, near an electrical outlet. The robot needs approximately 3 feet of open space in front to dock successfully. For best results, put the charge base 3 feet from a corner and at least 3 feet from a doorway as shown in the diagram below. Make sure the robot can “see” the charge base from various places in the room: don’t hide the charge base behind or under furniture, in a long, narrow hallway, or in closed-off area. Avoid putting the charge base in constant direct sunlight. If you have thick carpeting, check that the charge base isn’t tilted as this can interfere with docking.




Was this article helpful?