This information is related to:
- Botvac Connected D3
- Botvac Connected D4
- Botvac Connected D5
- Botvac Connected D6
- Botvac Connected D7
- Botvac Connected
There are five Push Notifications that get sent from the robot. Push notifications are not sent for all errors.
|Robot LCD Message||App Push Notification|
|Finished! I’m returning to base for charging.||I’m finished cleaning.|
|Finished! Returning to START.||I’m finished cleaning.|
|My battery is low. Please charge me.||My battery is low. Please charge me.|
|Please check that the base is connected to power.||Please check that the base is connected to power.|
|Try moving the base to a new location.||Try moving the base to a new location.|
|Please clear my path.||I’m stuck!|
Push Notifications operate differently on iOS and Android smart devices.
iOS: If the user is signed out, an iOS device will receive Push Notifications. Push notifications are tied to the device and iOS does not provide the control to disable it when the user is logged out.
Android: if the user is signed out, an Android device will not receive Push Notifications. Android provides controls so Push Notifications can be disabled when the user is signed out.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.