This information is applicable to:

Botvac Connected
Botvac D3 Connected
Botvac D4 Connected
Botvac D5 Connected
Botvac D6 Connected
Botvac D7 Connected

Some people keep their Wi-Fi network hidden as an extra security measure. With the exception of the Botvac Connected D7 which supports both the 2.4 GHz and 5 GHz Wi-Fi bands, Neato Botvac Connected robots support 2.4 GHz networks that are configured with WPA and WPA2 using TKIP, PSK, AES/CCMP encryption. Connecting your robot to a hidden network is similar to connecting to a non-hidden network except that during setup, you will need to type the name (SSID) of the hidden network instead of picking it from the list on your mobile device.  NOTE: The SSID name is case sensitive.