Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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What is the Ultra Performance Filter?

The new Neato Ultra Performance Filter is compatible with all Botvac Connected, Botvac D Series, and Botvac robots. The new design allows you to:

  • Easily pop out the filter from the dirt bin without any debris falling out
  • Extra large filter that captures particles as small as 0.3 microns, like mold and pet dander.
  • New design has new filter screen which allows for easier cleaning.
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