Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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I had to reset. Please press OKAY to restart

What the screen says What it means What to do
I had to reset.
Please press
OKAY
to restart
 The robot encountered an internal error and had to reset itself. Press OKAY to restart cleaning. If issue persists, please click on chat icon for assistance, or visit our Customer Care contact page for more options.
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