The information in this article applies to the following:
- Neato D3
- Neato D4
- Neato D5
- Neato D6
- Neato D7
Trying to change or remove the Wi-Fi on the original Botvac Connected? Click here.
To remove a Wi-Fi network:
- First tap on the Robot Icon
and then on the Settings Icon
- If you would like to delete a Wi-Fi Network, Select the Wi-Fi network you wish to remove and tap the trash can
icon in the upper right corner to remove.
To add a Wi-Fi network:
- First tap on the Robot Icon
and then on the Settings Icon
- Select Wi-Fi from the list of Robot Settings and then select the plus symbol
from the top of the screen to begin scanning for available networks
- Your robot will now begin auto-scanning for all nearby non-hidden compatible networks. If your WI-Fi network is hidden you can manually enter it in the box at the bottom of the screen where it says “Or type Wi-Fi name…”
- Enter the password (case sensitive) for the Wi-Fi Network you are attempting to connect you. Upon successful connection you will see the newly added network in your list of available Wi-Fi Networks.
- To connect and start using your newly added Wi-Fi network select it from the list and choose ‘Connect’. Upon Successful connection you will see a checkmark beside the active Wi-Fi network.
NOTE: Your robot must have at least one Wi-Fi Network attached to it in order to delete a network.
Can’t connect?
Having issues connecting your Neato Robot to Wi-Fi or keeping it connected? Please see our article for WiFi Troubleshooting.
Or contact customer support, and please consider running a network scan prior to creating a support ticket. How to Run a Home Network Scan.