This information is applicable to:
- Botvac Connected
- Botvac D3 Connected
- Botvac D4 Connected
- Botvac D5 Connected
- Botvac D6 Connected
- Botvac D7 Connected
The Neato Botvac Connected Series of Robots use Lithium Ion batteries.
Batteries are a complex technology, and a number of variables contribute to battery performance and related Robot performance. All rechargeable batteries are consumables and have a limited lifespan—eventually their capacity and performance decline to the point where they need to be replaced.
About lithium-ion batteries
Neato batteries use lithium-ion technology. Compared with older generations of battery technology, lithium-ion batteries charge faster, last longer, and have a higher power density for more battery life in a lighter package. Rechargeable lithium-ion technology currently provides the best technology to power your device.
Understanding battery life and lifespan
"Battery life" is the amount of time a device runs before it needs to be recharged. “Battery lifespan” is the amount of time a battery lasts until it needs to be replaced. Below are a few factors affecting battery life and lifespan and best practices to ensure you are getting the most from your battery.
- The environment of the room: Lithium Ion Batteries will charge and discharge normally within a wide range of temperatures found inside your home. You will see the robot charge faster on a hard surface located in a cool dry area. On hot days, on carpet, expect longer charging times. Lithium Ion batteries will have decreased “Battery Life” in very cold environments not typically found inside your home.
- Cleaning surfaces in your home: Your robot is designed to tackle cleaning jobs across a variety of surfaces found in your home, these include; tile, hardwood, and carpeted surfaces. All surfaces create resistance for the robot and some surfaces such as thicker carpet require more power “Battery Life” to complete a cleaning job.
Note: Through the use of an innovative software solution we call “Charge to Clean” if your robot requires additional “Battery Life” to finish a cleaning job based on your home’s Floor Plan your robot will return to the Charge Base and charge just enough to complete the cleaning job in as little time as possible!
- How often your robot cleans: In addition to the environment your Neato cleans, the life of your battery depends on how often you instruct you robot to clean your home. If you are running your Robot multiple times a day your battery will inevitably have a shorter "Battery Lifespan" compared to a user who schedules their robot to run 2-3 times per week We recommend you monitor how much dirt and debris your robot collects and adjust the number of cleaning cycles you run per week to minimize excess wear on the battery and other consumables (Brushes and Filters).
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.