You have downloaded the MyNeato app and you want to connect your robot to the app.
Or maybe you need to reconnect your robot to the app after having deleted the robot from the app to resolve some errors.
In this article you will learn:
- How to connect your robot to the MyNeato app.
- How to connect to the same robot from a different smartphone or tablet.
Topic(s): app | connection
Robot Model(s): D800 | D8 | D9 | D10
App Version: MyNeato app
How to connect your robot to the MyNeato app
Connect from a second smartphone
You can connect to the same robot from different smartphones. Simply download the MyNeato app to the second mobile device, then log in using the same email address and password. The connected robot with its maps, routines, and history will now be accessible from the second smartphone. You do not need to connect the robot again.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.