Note that the 'MyNeato' app is only compatible with the Neato D-Series (D8, D9, D10). For older robots, please download the 'Neato' app.
With the MyNeato app you can:
- Start, pause, and stop the cleaning
- Schedule routines for your robot
- Create and edit the Floorplan with No-Go Zones
- Choose between Eco and Turbo cleaning mode
- View your cleaning history
- Locate your robot
- The MyNeato app is compatible with the Neato D8, D9, D10.
- The app is not compatible with previous robot models. For the Botvac Connected Series (D3-D7), download the older Neato app.
- The app is compatible with iOS 13.2 or later on iPhone and iPod touch.
- The app is compatible with Android 7.0 or later.
Languages supported on the app
English, French, Italian, German, Spanish, Swedish, Japanese, Chinese (Traditional), Chinese (Simplified), Dutch, Danish, Portuguese
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.