Here are some tips for preparing your home before cleaning:
- Make sure to remove any objects from the floor. Small items, like earrings or socks can get stuck in the vacuum's brush.
- Move or tie up cables and cords from the floor.
- If you have rugs with longer tassels, fold the tassels under rug.
- Remove any pet water dishes or water containers that could damage the robot.
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.