Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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Maintenance Tips

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Support Articles

Support Articles on the Botvac Connected Series

How-To Videos

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Using your Neato Botvac D3/D5 Connected Robot Vacuum

Using your Neato Botvac D3/D5 Connected Robot Vacuum

Connecting Botvac D3/D5 Connected to the Neato app (for iOS)

Connecting Botvac D3/D5 Connected to the Neato app (for iOS)

Connecting the Neato Botvac Connected to the Neato App

Connecting Botvac Connected to the Neato app (for iOS)

Connecting Botvac D3/D5 Connected to the Neato app (for Android)

Connecting Botvac D3/D5 Connected to the Neato app (for Android)

Connecting the Neato Botvac Connected to the Neato App

Connecting Botvac Connected to the Neato app (for Android)

emptying-the-dirt-bin

Emptying the dirt bin

preparing-your-home-for-neato

Preparing your home for Neato

replacing-the-battery-botvac-connected-li-ion-battery

Replacing the battery (Botvac Connected Li-Ion battery)

cleaning-the-sensors-botvac-robots

Cleaning the sensors (Botvac Series robots)

Reset your Botvac D3/D5 Connected Robot Vacuum

Reset your Botvac D3/D5 Connected Robot Vacuum

Reset your Botvac Connected Robot Vacuum

Reset your Botvac Connected Robot Vacuum

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