Wi-Fi & Connecting Troubleshooting

• Step by Step Instructions for Connecting your Robot to Wi-Fi

  This information is applicable to: Botvac Connected Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botv...

  Read more >

• What If My Neato App Says My Robot Is Offline?

  This information is applicable to: Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botvac D6 Connected B...

  Read more >

• What can I do if my Neato Robot Continually Disconnects from Wi-Fi?

  This information is applicable to: Botvac Connected Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botva...

  Read more >

• What Wi-Fi networks does my Robot Support?

  This information is applicable to: Botvac Connected Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botv...

  Read more >

• How do I find out if my Wi-Fi router is dual band (2.4 & 5GHz) and configure it to work with my Neato robot?

  This information is applicable to: Botvac Connected Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botv...

  Read more >

• How do I connect my robot to a hidden Wi-Fi network?

  This information is applicable to: Botvac Connected Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botv...

  Read more >

• How do I delete or change my robot's Wi-Fi network?

  This information is applicable to: Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botvac D6 Connected Bo...

  Read more >

• Can I set-up my robot on more than one Wi-Fi network?

  This Information is Related To: Botvac Connected Botvac D3 Connected Botvac D4 Connected Botvac D5 Connected Botvac ...

  Read more >

• What router firewall and port settings work with my Neato Robot?

  This Information is Related To: Botvac Connected Botvac Connected D3 Botvac Connected D4 Botvac Connected D5 Botvac ...

  Read more >

• What if my Neato app says my robot is OFFLINE but my robot shows that it is connected on the Botvac Connected LCD screen?

  This Information is Related To: Botvac Connected For Information on resolving a Robot OFFLINE message for the follow...

  Read more >

• How do I delete my Botvac Connected Wi-Fi network?

    This Information is Related To: Botvac Connected For Information on deleting a Wi-Fi network for the following rob...

  Read more >

• Wi-Fi Troubleshooting – steps to take if you are having trouble connecting your Neato Botvac Connected robot

  This Information is Related To: Botvac Connected For Information on deleting a Wi-Fi network for the following robots...

  Read more >

• What Push Notifications do Botvac Connected Series robot vacuums send?

  This information is related to: Botvac Connected D3 Botvac Connected D4 Botvac Connected D5 Botvac Connected D6 Botv...

  Read more >