| What the screen says | What it means | What to do |
|---|---|---|
|
Please wait while I check my surroundings.
|
The robot is trying to locate itself in the environment. | Give the robot a moment to orient itself in the room.
Note: If you pick up the robot and move it in the room it may become disoriented. Avoid picking up the robot during a cleaning cycle. If this is a recurring issue, try moving objects around to give the robot better reference points to use for navigating. Robot must see at least 1 object within 10 feet/3.5 meters in each direction. |
If the issue persists, please click on the blue Chat icon for assistance or visit our Customer Care contact page for more options.