Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

Neato 支持




如不知机器人在家中何处,可以利用“请搜寻我”功能帮助寻找。单击 Neato 应用控制面板上您的机器人信息图标图标,再单击机器人图像左侧的“请搜寻我”图标。机器人开始鸣叫 5 秒钟,您就可以“循声”找到机器人了。您可以重复按下“请搜寻我”图标,直至找到家中的机器人。某些特定型号的联网机器人配备此功能。