Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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清扫楼上和楼下

要清扫远离充电座或其他楼层的区域,请将 Neato 真空吸尘器搬到需要清扫的位置,放在地板上,然后手动启动吸尘器。完成清扫后,机器人会回到您首次放下它的起点位置。

除非您家很大,并且预计机器人在清扫过程中需要再次充电,否则无需在各个楼层之间搬运充电座。

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