Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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有时,我的 Neato 机器人会左右摇摆,是有什么问题?

如果机器人在清扫时开始摇摆,请暂停清扫,查看缓冲器是否被卡住。按下每一侧的缓冲器,直到可以自由移动并听到咔嗒声,这表示缓冲器未被卡住。

继续清扫或开始新的清扫,确保摇摆已停止。

這篇文章是否有幫助?

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