Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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我该如何清洁 Neato 过滤器?

具体取决于 Neato 清扫的环境。对于有许多灰尘或宠物毛发的环境,应该更频率地进行清理。一般应该定期清洁 Neato 过滤器,并且每隔 1-2 个月更换一次。每次清扫后,请清空垃圾盒,并在垃圾桶边上轻敲过滤器,倒出过滤器中的灰尘和碎屑。每清洁几次后,您可能会需要使用手持式真空吸尘器清理过滤器上的污垢。不要用水或肥皂清洁过滤器。

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