Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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Neato 机器人会清扫潮湿的地板吗?

请勿在潮湿的地板上使用 Neato,不要让它沾水。

湿气可能会损坏机器人真空吸尘器的电子元件,导致故障,同时也会使保修失效。进行真空吸尘之前,请移开宠物碗或室内的植物托盘,或使用边界标记,以免机器人进水。

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