Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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我的机器人没有清扫完整个房间就移动到了下一个房间。正常吗?

由于机器人的 BotVision 导航一次创建 10 到 15 英尺空间的地图,因此可能没有打扫完整个房间就移动到了下一个房间(尤其是在房间很大时)。使用其多房间清扫功能,Neato 会主动寻找需要清扫的其他空间和房间。Neato 会记录其已清扫和未清扫的区域,然后会回到第一个房间完成清扫工作并进行再充电。

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