Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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我的 Neato 机器人在穿过硬质地板时会弹起或震动。这意味着什么?

Neato 滚刷防护装置上的橡胶滚轴可能已损坏。如果需要更换,您可以通过此处的任意合作伙伴购买新的滚刷防护装置和橡胶滚轴组合。

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