Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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请按 OKAY 继续。电池问题 (0008)

屏幕信息 含义 相应措施

按 OKAY
继续。
电池问题
(0008)
机器人遇到电源连接问题。 按“选择”按钮。

  1. 确保机器人的“开启/关闭”开关处于“开启”位置。打开垃圾盒。将开关向下推动到“开启”位置以连接电池。装回垃圾盒。
  2. 将机器人放在充电座上充电,直到 LED 变为常亮白色(Botvac Connected 机器人)或常亮绿色(XV、Botvac、Botvac D Series 机器人)。
  3. 启动机器人。

如果问题仍然存在,请单击聊天图标寻求帮助,或访问我们的客户服务联系页面查看更多选项。

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