Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

Neato 支持

我们在这里提供帮助。

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请联系客户支持(8006、8020)

屏幕信息 含义 相应措施
请联系客户支持
(8006、8020)
机器人无法充电。 按照以下步骤进行故障排除:

1) 检查电源开关处于“开启”位置。
2) 检查电源线是否已稳固连接到充电座。
3) 检查充电座是否已插入正常工作的插座。
4) 断开然后重新连接电池。

如果问题仍然存在,请单击聊天图标或访问联系我们页面查看更多选项。

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