Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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换过电池后似乎充电变慢。

使用未授权或第三方配件(非 Neato 原装)可能损坏您的机器人并使保修失效。可能是您安装了不兼容于机器人的非 Neato 原装部件,无法实现最佳充电效果。

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