Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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如果在 Neato 机器人清扫时搬动家具或有人走进房间会怎么样?

Neato 的 BotVision 导航系统会持续扫描环境变化并创建地图,因此如果清扫时有人或宠物走进房间等情况下,会自动进行调整。如果在清扫时重新摆放家具或开关房门,可能会影响机器人的导航。